Privacy and Security Policy

Who We Are

Your safety is important to us. Therefore, the personal data you share with us is carefully protected.

We, CREO MOBILYA ORMAN ÜRÜNLERI SAN.TIC.LTD.STI., as the data controller, aim to inform you with this privacy and personal data protection policy about which personal data will be processed for which purposes, to whom and why the processed data may be shared, the method of processing data, our legal grounds, and your rights regarding the processed data.

Collected Personal Data, Collection Method, and Legal Basis

Your identity (name, surname, date of birth, etc.), contact (address, email, phone, IP, location, etc.), personal, social media, financial information, as well as visual and audio recordings, will be processed through cookies and similar technologies, both automatically and manually, and sometimes obtained from third parties such as analytical providers, advertising networks, search information providers, and technology providers. These data will be recorded, stored, updated, and processed during the course of our service and contractual relationship, based on the legitimate interest condition.

Purpose of Processing Your Personal Data

The personal data you share with us will be processed in a way that is appropriate and measured to ensure that we can establish contracts with you, fulfill the obligations of the services we provide, enable you to exercise the rights arising from those contracts, improve our products and services according to your needs, inform you about developments, and facilitate connecting you with broader service providers within the legal framework. Also, we will process your data during the service and contractual period to comply with legal obligations, such as sharing personal data with judicial and administrative authorities when required by law.

Who Your Personal Data Can Be Shared With and For What Purpose

The personal data you share with us may be transferred to third parties, institutions, and organizations we cooperate with, both domestically and internationally, with whom we have contractual relationships, and judicial and administrative authorities when required, provided that necessary technical and administrative measures are taken.

Your Rights as a Person Whose Personal Data is Processed

Under Article 11 of the KVKK (Personal Data Protection Law), everyone can apply to the data controller and use the following rights:

  • To learn whether personal data is being processed,
  • To request information about the processed personal data,
  • To learn the purpose of processing personal data and whether they are being used in accordance with their purpose,
  • To know the third parties to whom personal data is transferred, whether in the country or abroad,
  • To request correction of personal data if it is inaccurate or incomplete,
  • To request the deletion or destruction of personal data,
  • To request that third parties to whom personal data has been transferred are notified of corrections, deletions, or destructions,
  • To object to a decision that results in a negative outcome exclusively based on automated processing of personal data,
  • To request compensation for damages in case of loss caused by unlawful processing of personal data.

You can contact us at onlinesatis@creomobili.com to exercise the rights listed above.

Contact

To provide services according to your requests, we will only process the personal data that is necessary, as outlined in this privacy and personal data processing policy. Whether or not to consent is entirely up to you. By continuing to use the site, it will be assumed that you have accepted this policy. For more detailed information, please do not hesitate to contact us at onlinesatis@creomobili.com

Terms of Use

Dear visitor, please read this terms of use agreement carefully before visiting our website www.creomobili.com Access to the site is entirely dependent on your acceptance of this agreement and compliance with the terms set out in it. If you do not accept any condition in this agreement, please terminate your access to the site. By continuing to access the site, it will be assumed that you have unconditionally and without restrictions accepted the entire text of this agreement.

www.creomobili.com is managed by CREO MOBILYA ORMAN ÜRÜNLERI SAN.TIC.LTD.STI., and will be referred to as the "SITE" hereafter. These terms of use will come into effect upon being published. The right to make changes is solely held by the SITE, and all users will be deemed to have accepted any changes made, which will be published on the site.

Privacy

Privacy is regulated separately, and the principles regarding the processing of your personal data by us are available. By using the SITE, you accept that the processing of this data is in accordance with our privacy policy.

Service Scope

As CREO MOBILYA ORMAN ÜRÜNLERI SAN.TIC.LTD.STI., we are completely free to determine the scope and nature of the services we provide within the framework of the law. Any changes we make regarding services will be deemed effective when published on the SITE.

Copyright

All texts, codes, graphics, logos, images, sound files, and software used on the SITE are owned by CREO MOBILYA ORMAN ÜRÜNLERI SAN.TIC.LTD.STI., and all rights are reserved. Copying or reproducing the content of the site without written permission is strictly prohibited.

General Provisions

All users undertake to use the SITE only for lawful and personal purposes and not to engage in any activity that would infringe upon the rights of third parties. Legal and criminal responsibility for any actions taken on the SITE lies with the users. The SITE will not be responsible for any damages caused to third parties due to the actions and activities carried out by the users.

We make every effort to ensure the accuracy and currency of the information on the SITE. However, despite our efforts, the information on the site may lag behind actual changes or contain discrepancies. Therefore, we do not provide any guarantees regarding the accuracy or up-to-date status of the information on the site.

The SITE may contain links (hyperlinks) to other websites, applications, and platforms operated by third parties, whose content is not known to us. The SITE is responsible only for providing access to these sites and does not accept any responsibility for their content.

While we make every effort to keep the SITE free from viruses, we cannot guarantee that it is completely virus-free. Therefore, it is the responsibility of the users to take necessary precautions when downloading data. We are not responsible for any damages caused by viruses or malicious programs, codes, or materials.

We do not guarantee that there will be no faults or errors in the services offered on the SITE or that the services will be uninterrupted. We reserve the right to terminate your access to the SITE and its services at any time without prior notice.

Limitation of Liability

Our liability for damages arising from the use of the SITE is limited to intentional misconduct and gross negligence. In cases of breach of contract, the total compensation that can be claimed is limited to foreseeable damages. The above liability limitations do not apply in cases where damage is caused to human life, bodily injury, or health. In cases of force majeure, there will be no compensation obligation for delays, failure to perform, or default.

Dispute Resolution: All disputes arising from or related to this Agreement will be governed by the laws of the Republic of Turkey, and the courts of Bursa will have jurisdiction.

Cookie Policy

We, CREO MOBILYA ORMAN ÜRÜNLERI SAN.TIC.LTD.STI., care about your security, and with this Cookie Policy, we aim to inform you, our visitors, about which cookies we use on our website, for what purposes, and how you can change your cookie settings.

We use cookies to provide better service and enhance the user experience. Please read this Cookie Policy to understand how we collect and process your personal data through cookies. For more information, please refer to our Privacy Policy or feel free to contact us.

What Are Cookies?

Cookies are small files stored on users' devices to help them use websites more efficiently. Since personal data is processed through cookies, we are required by the Personal Data Protection Law (6698) to inform users and obtain their consent.

We use cookies to ensure our visitors get the best experience on our website, improve functionality and performance, and offer personalized services.

Types of Cookies

  • Necessary Cookies: These cookies are essential for the basic functions of the website and ensure it works properly.
  • Performance Cookies: These cookies collect anonymous data about the use and preferences of visitors to improve the website’s performance.
  • Functional Cookies: These cookies enable the website to remember past preferences and provide a personalized service based on the visitor’s past interactions.
  • Advertising Cookies: These cookies track the behavior of visitors and help in showing relevant ads, and responsibility lies with third-party cookie owners.

Personal Data Processed by Cookies

Your identity (name, surname, date of birth, etc.) and contact (address, email, phone, IP, location, etc.) information will be processed through cookies, either automatically or manually, and sometimes obtained from third parties. These data will be processed based on legitimate interest during our service and contractual relationship.

Purpose of Using Cookies

We use cookies to ensure security through the detection of suspicious actions, improve functionality and performance based on your preferences, develop and personalize products and services, facilitate access, and comply with contractual and legal obligations. We may also share information with third parties for advertising purposes.

Managing Cookies

As mentioned above, users are free to manage cookie preferences. You can manage or change your settings anytime via your browser’s settings or by blocking them altogether. For more details, you can check our Privacy Policy or contact us via onlinesatis@creomobili.com